HP laptop batteries overheating leads to recall

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These batteries have the potential to overheat, posing a fire and burn hazard to customers.

The firm says (via Digital Trends): "If the validation process identifies a battery as being eligible for replacement, the BIOS update should be applied, and the system should be rebooted".

For more information, call HP toll-free at 888-202-4320 from 8 a.m.to 7 p.m. CT Monday through Friday or go online at www.HP.com/go/batteryprogram2018 or www.hp.com and click "Recalls".

If you have an HP laptop, you'll want to see if you're impacted by a new voluntary recall.

On Thursday, the US Consumer Product Safety Commission announced a recall of the lithium ion batteries found in HP Notebook computers and mobile workstations due to overheating. Three reports have included property damage "totaling $4,500", says HP, and on report included a first-degree burn.

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The computer maker said the troublesome batteries were sold with the following products over the last two years: Envy, HP11, HP Pavilion, HP ProBook, HP Studio G3 and ZBook models.

"'During the reboot process, an option will be presented to enable Battery Safety Mode".

Naturally, none of this will come at any cost to the customer, except for the inconvenience of temporarily having your battery disabled.

The batteries were also sold as accessories or provided as replacements through HP, or an authorized HP Service Provider. You can download a tool to verify if your battery is susceptible to the issue here.

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